Terms of Service
Last updated: August 5, 2026
1. Acceptance of Terms
By accessing or using the Zanthera Business Growth website ("Site") and any services provided by Zanthera Group LLC ("Zanthera," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our Site or services.
2. Services
Zanthera provides AI receptionist systems, CRM automation, missed-call text-back, lead follow-up automation, review generation, website development, and related business growth services for local service contractors. The specific scope of services for each client is defined in a separate service agreement or proposal.
3. Use of Our Site
You agree to use our Site only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Site. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within the Site.
4. Intellectual Property
All content on this Site, including text, graphics, logos, images, and software, is the property of Zanthera Group LLC or its licensors and is protected by U.S. and international copyright laws. You may not reproduce, distribute, or create derivative works from our content without our prior written consent.
5. SMS & Communication Consent
By checking the consent box on our contact or booking form, you agree to receive SMS messages from Zanthera Group LLC. Messages are transactional only — appointment confirmations, reminders, and rescheduling notices, roughly 1–3 messages per appointment. You may reply STOP to opt out or HELP for assistance. No promotional or marketing messages are sent to this list. See our Privacy Policy for details on how we handle your data.
6. Client Responsibilities
Clients are responsible for providing accurate business information, maintaining access to necessary platforms (such as CRM accounts and phone systems), and responding to Zanthera's requests for information in a timely manner. Delays caused by client inaction may affect project timelines.
7. Payment & Billing
Fees for Zanthera's services are outlined in your service agreement. Unless otherwise stated, recurring services are billed monthly in advance. One-time projects may require a deposit. Payments are due within the timeframe specified in your invoice. Late payments may result in suspension of services.
8. Limitation of Liability
Zanthera Group LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Site or services. Our total liability for any claim arising from our services is limited to the amount you paid us in the three (3) months preceding the claim.
9. No Guarantee of Results
While Zanthera's systems are designed to improve lead capture, conversion, and operational efficiency, we cannot guarantee specific revenue outcomes, search engine rankings, or business results. Results depend on many factors outside our control, including market conditions and client execution.
10. Termination
Either party may terminate services with written notice as specified in the service agreement. Upon termination, Zanthera will wind down active automations and provide access to any client-owned data within thirty (30) days. Fees paid for services already rendered are non-refundable.
11. Governing Law
These Terms are governed by the laws of the Commonwealth of Kentucky, without regard to its conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Louisville, Kentucky.
12. Changes to These Terms
We may update these Terms from time to time. The most current version will always be posted on this page with the updated date above. Continued use of the Site after changes constitutes acceptance of the revised Terms.
13. Contact Us
If you have questions about these Terms, please call us at (502) 521-1455 or visit our contact page.
